Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of V V

V V

April 9, 2026

5  out of  5
rating by V V
"Great experience. Highly recommend. Not sure how they beat competition rates but they do. Go see Bethany she will take good care of you."
Profile photo of David Fruits

David Fruits

April 8, 2026

5  out of  5
rating by David Fruits
"Our local office at Bob Watson SF always takes care of our needs. House and auto policy."
Profile photo of Amanda Canon

Amanda Canon

April 7, 2026

5  out of  5
rating by Amanda Canon
"I've worked with Terri Drummond for several years. She has always been very responsive and helpful in every situation."
We responded:
"Amanda, thank you for the very nice review. Yes Terri is an amazing person who always strives to do the best for every client. Bob"
Profile photo of Ted Butler

Ted Butler

April 1, 2026

5  out of  5
rating by Ted Butler
"Terri Drummond was helpful and addressed my needs quickly. I have been with Bob Watson-State Farm for at least 45 years and have always had great service"
We responded:
"Ted, gosh where has time gone?? Hard to believe we have done business together for all this time. I can't begin to thank you for your loyalty over these many years. Thank you for the wonderful review. Hope you have a great summer. Bob"
Profile photo of Jeremy Arens

Jeremy Arens

March 31, 2026

5  out of  5
rating by Jeremy Arens
"I’ve known Bob and used him for all my insurance needs for the past thirty years."
We responded:
"Jeremy, thank you very much for the kind review. We really appreciate you. Bob"
Profile photo of Valarie Greenwood

Valarie Greenwood

March 31, 2026

5  out of  5
rating by Valarie Greenwood
"I’ve been with Bob Watson for over 35 years, and they have always been the best. I’ve never had any problems."
We responded:
"Valarie, thank you very much for the wonderful review. We appreciate you and will strive to continue that great service. Have a great summer. Bob"
Profile photo of Patricia Turnbo

Patricia Turnbo

March 10, 2026

5  out of  5
rating by Patricia Turnbo
"Bethany was wonderful this morning. She assisted me in a smooth transition of my renter policy. Quick, easy no Stress. Thank you"
We responded:
"Patricia, thank you for the nice review on Bethany. She always goes the extra mile for everyone she works with. Have a great summer. Bob"
Profile photo of Lacey Carlson

Lacey Carlson

March 6, 2026

5  out of  5
rating by Lacey Carlson
"I love everyone at Bob Watson’s office. They are so helpful and kind anytime that I call the office or I need anything. I could not ask for a better group of people to work with. Phenomenal customer service."
We responded:
"Lacey, thank you so very much for the kind words. Providing kind and caring service is our number one priority. If you need anything in the future please let us know. Bob"
Profile photo of Logan Whitley

Logan Whitley

March 4, 2026

5  out of  5
rating by Logan Whitley
"Veronica = best insurance agent ever"
We responded:
"Logan thanks for leaving a nice review. Yes Veronica is amazing and always so very helpful. Bob"
Profile photo of devin pendleton

devin pendleton

March 4, 2026

5  out of  5
rating by devin pendleton
"Great service from Luke at the office! Very patient and helpful guy. He helped me find a significantly cheaper insurance while being covered for MORE than my previous policy from geico!"
We responded:
"Devin, thank you for the 5 star review. Luke is a terrific young man and always very helpful. Bob"
Profile photo of Andrew Zawisza

Andrew Zawisza

March 1, 2026

5  out of  5
rating by Andrew Zawisza
"Always very easy working with the office personnel at Bob Watson State Farm. Bethany Morrison handled my questions very professionally and very expediently, without any problems."
We responded:
"Andrew, thank you for the very kind review. Bethany is a wonderful team member who always delivers incredible service to everyone. Thanks for taking your time to review us. Bob"
Profile photo of John Meyer

John Meyer

February 27, 2026

5  out of  5
rating by John Meyer
"Luke was great !! He gave me what I needed ! Thanks !"
We responded:
"John, thank you for your nice review. Yes Luke is a great young man who is always trying to make our clients feel comfortable with any insurance questions. Hope 2026 is a great for for you. Bob"
Profile photo of Aaron Toll

Aaron Toll

February 26, 2026

5  out of  5
rating by Aaron Toll
"The absolute best! 1/3 cheaper with better coverage."
We responded:
"Aaron, thank you very much for the kind review. We are always here to help. Bob "
Profile photo of Sheryl Galvin

Sheryl Galvin

February 23, 2026

5  out of  5
rating by Sheryl Galvin
"Our Family has had Bob as our insurance Agent since 1975. From Autos, boats and homes. Even after we moved to the Springfield area over 30 years ago, I can't think of anyone else I would want to handle our insurance needs. He and his staff have always been accommodating whenever we needed them, and in those times, they made it as smooth and seamless as possible for us."
We responded:
"Sheryl, thank you for taking the time to give us that wonderful review. Gosh we go back a long long time! I remember vividly when I first insured your family. I had only been an agent for about 2 years and your dad called me to give him some quotes. What great memories I have of your whole family. Thank you for all the trust you have shown in me to be allowed to service all your insurance needs over these many years. I hope all is well with you. Bob"
Profile photo of Bradford Byrd

Bradford Byrd

February 18, 2026

5  out of  5
rating by Bradford Byrd
"I am amazed at the ease of which I’ve been doing business with Bob Watson &Terri Drummond at State Farm Insurance. The ease of contacting and getting needs met quickly is a necessity. I have had car insurance sent to me via email and text while chatting with an officer of the law. I have also routinely had vehicles added and subtracted to my policies and added Renter’s Insurance added and sent to entities either through me or by State Farm. It is so easy, quick, and to the point working with State Farm and Bob Watson’s office."
We responded:
"Wow Bradford thank you for the SUPER review. It is so nice for us when we get a great review because we strive to provide outstanding service every single day. Terri, I and the entire team thank for your continued loyalty to our office. If you need anything we are always here for you. Thanks Bob"
Profile photo of Ashley Smith

Ashley Smith

February 2, 2026

5  out of  5
rating by Ashley Smith
"Bethany on Bob Watson’s team has been wonderful on assisting me with my recent policy changes. The whole team has always been great whenever I need a change. I highly recommend them for any of your insurance needs. 😊"
We responded:
"Ashley, thank you for the wonderful review. It is a privilege to be your insurance agent. Please know we are always here for you when you need anything. Hope 2026 is a great year for you. Bob"
Profile photo of Phil Bohnert

Phil Bohnert

January 28, 2026

5  out of  5
rating by Phil Bohnert
"Terri D. always does a good job for me. She is knowledgeable and a hard worker and always tries to help me with policy questions and ideas on how to save money. Great Service!"
Profile photo of Annie Browning

Annie Browning

January 25, 2026

5  out of  5
rating by Annie Browning
"Called Terri on Friday afternoon with an issue on our insurance cards for our trucks. She immediately took care of the problem. She's the best."
Profile photo of phil grosse

phil grosse

January 21, 2026

5  out of  5
rating by phil grosse
"Great service. Very helpful."
Profile photo of Teresa Montgomery

Teresa Montgomery

January 20, 2026

5  out of  5
rating by Teresa Montgomery
"Great service. Kerri is so helpful and kind. She always goes above and beyond"
We responded:
"Teresa, thank you very much for your kind review. Gosh I have had your family insured for 50 years. I truly do not understand where time goes. Hope all is well with you and you have an incredible 2026. Bob"
Profile photo of Julie Dean

Julie Dean

January 13, 2026

5  out of  5
rating by Julie Dean
"Love these agents. They have done a great job for us. Thanks for everything you do!"
We responded:
"Julie, thank you for the 5 star review. Our number one goal is to provide remarkable service to our clients! Please let us know if there is anything we can do for you. Bob"
Profile photo of Billy Wales

Billy Wales

January 7, 2026

5  out of  5
rating by Billy Wales
"I recently had the pleasure of working with Amber at the Bob Watson State Farm office in Blue Springs. She was exceptional, professional and completely met my needs."
We responded:
"Billy, thank you very much for the kind review. We strive to give outstanding service everyday. Hope you have a great 2026. Bob"
Profile photo of Joyce Boles

Joyce Boles

January 7, 2026

5  out of  5
rating by Joyce Boles
"Quick response to receive new Insurance cards to print. Been with Watson since first year."
We responded:
"Joyce and Nelson thanks for the nice review. We are always here for you for anything you might need. Hope you have a great 2026! Bob"
Profile photo of Alyssia Paige

Alyssia Paige

January 5, 2026

5  out of  5
rating by Alyssia Paige
"I absolutely love Veronica, she always takes care of me and recognizes my voice immediately. She goes out of her way to help me with whatever I ask for, whether I'm canceling a policy or opening a new one. All the ladies are very nice and accommodating, love this location!"
We responded:
"Alyssia, thank you for the great review. Yes Veronica is an amazing individual and always happy to help. We are always here to help in any way. Bob"
Profile photo of Richard Rocha

Richard Rocha

January 2, 2026

5  out of  5
rating by Richard Rocha
"I have truly enjoyed Bob Watson and staff. They are always very efficient and a great help! God bless them..."
We responded:
"Father Rocha, thanks for your kind review, it is always so appreciated. We strive to give excellent service daily. If you need anything please let us know. Bobby Wat"