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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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K C643

June 6, 2025

5  out of  5
rating by K C643
"We love Terri. She is always friendly and helpful. Great at communicating with us. We have been with State Farm for over 25 years and wont be leaving just because how awesome Terri is."
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sarah nickell

June 4, 2025

5  out of  5
rating by sarah nickell
"Bob Watson has been our agent for 19 years. We love the ladies in the office!! They are always so kind to answer any questions we have and help us with any changes we need to make. I highly recommend the Bob Watson State Farm office in Blue Springs!!"
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Tiffany Myers

June 3, 2025

5  out of  5
rating by Tiffany Myers
"I've been with Bob Watson for a very long time! I love the customer service I receive, especially from Kerri. Always helpful and quick to respond. Thanks for taking care of your customers!"
We responded:
"Tiffany, thank you for your kind review. We value your continued business but more importantly we value your opinion on how we perform for you. Yes Kerri is an amazing representative with wonderful knowledge and compassion. She is truly a professional. Bob"
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dalois ausemus

June 2, 2025

5  out of  5
rating by dalois ausemus
"I have been with state farm for many years. Terry is the best. Always helpful. She is always so kind. She follows through with everything she says."
We responded:
"Dalois, thank you for the very nice review. I am so happy that Terri takes great care of you and any insurance needs. We really value your business and especially your opinion of our services. Bob"
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Annelise L

June 2, 2025

5  out of  5
rating by Annelise L
"I have been a Bob Watson State Farm customer for over 15 years, their office and staff have made it so easy to grow my policy to accommodate new drivers and vehicles over the years and are always looking at ways to save me money in the process. Thank you to everyone at Bob Watson!"
We responded:
"Annelise, thank you for the nice review. We value your thoughts about how we perform for you. Please know we are always available to help in any way. Bob"
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ericka hicks

May 29, 2025

5  out of  5
rating by ericka hicks
"Kerri Francis was professional, polite and prompt. Excellent customer service! Keep up the good work, Kerri."
We responded:
"Ericka, thank you very much for the nice review. Yes Kerri is an amazing representative who will always be there for you. She is talented, helpful and very caring. Bob "
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Pamela Stringer

April 8, 2025

5  out of  5
rating by Pamela Stringer
"You won’t find a more dedicated and hard working staff. Through auto claims, a home-owners claim, what feels like a hundred policy changes, finding proper life insurance, and 7 years of assistance, the crew at the Bob Watson office has always gone above and beyond to take great care of my family. Special shout out to Amber W who has always been our primary representative. In stressful times, she has taken care of so many things for us that I can’t thank her enough for."
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Susan Soukhakian

September 20, 2024

5  out of  5
rating by Susan Soukhakian
"I had called to get insurance on my new RV...I spoke with Veronica... she was super helpful, answered my questions and addressed my concerns..what she didn't know she did the research and called me back...it was a pleasure working with her"
We responded:
"Susan, thank you for the kind review. You are absolutely correct Veronica is thoughtful, kind and very knowledgeable. If ever you need anything please don't hesitate to reach out. Bob"
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Damon Guyer

April 20, 2024

5  out of  5
rating by Damon Guyer
"Amber Wright made it easy for me when I had to make a claim."
We responded:
"Damon, thank you for the review. Amber is always very helpful and enjoys making insurance easy for everyone to understand. Bob "
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Darrell Jones

November 20, 2023

5  out of  5
rating by Darrell Jones
"Always Great customer service ,my experience with Bob Watson-StateFarm💯💯💯💯💯💯👍👍👍👍👍"
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Dustin Scott

September 12, 2023

5  out of  5
rating by Dustin Scott
"Was formerly insured by another major insurance agency. I just couldn’t shake the feeling that I was paying way too much, but never took the time to look into it. Happen to run into Amber Wright at a friends house party one Saturday night and I couldn’t believe it! I knew Amber from high school! I actually taught her how to drive a manual transmission, lol. Anyways, after catching up I asked if she could put together a quote for me. Monday morning it arrived, almost 200.00dollars lower than my current price!!! Same coverage! She is always enjoyable to talk with and I truly feel like she has my best interest in mind. Have referred all my family members and friends her way and they all love her! Thanks again Amber."
We responded:
"Dusty, I really appreciate your kind words. Amber is a special young lady who is immensely talented and yet very patient and helpful. She will always be there for you if you need anything. Bob"
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Chris Nunn

July 9, 2023

5  out of  5
rating by Chris Nunn
"Helpful and informative."
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G

January 11, 2023

5  out of  5
rating by G
"Bob Watson is the best of the best! He genuinely cares about his clients and staff and he’s not afraid to go to bat for them when necessary. He’s helpful and knowledgeable and I have every confidence that he’s got my back. Can’t recommend strongly enough. This is who you want to call when you need car or homeowners insurance!"
We responded:
"That is so very kind of you to say about our office. We really appreciate your response and happiness with us!! Thank you Bob"
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Phil L

November 2, 2022

5  out of  5
rating by Phil L
"Great staff and rates!"
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David Boston

January 28, 2022

5  out of  5
rating by David Boston
"My apartments changed owners and needed our renters insurance updated but they would not make it clear exactly how they needed it to be on the form. Amber really went above and beyond in contacting them and nailing down exactly how they needed the liability insurance to look. I would definitely recommend this place for your insurance!"
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Roberta Clevenger

January 20, 2022

5  out of  5
rating by Roberta Clevenger
"Couldn't be better. Terri was terrific!!!"
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Sabrina Stickle

September 9, 2021

5  out of  5
rating by Sabrina Stickle
"Amber and Terry are extremely helpful and always go the extra mile with their customer service. We have been with them for more than 15 years and have no interest n ever leaving."
We responded:
"Thank you for your kind review, they are incredible people and always ready to help you. Thanks Bob"
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Austin Workman

May 8, 2021

5  out of  5
rating by Austin Workman
"I’ve recently switched to my own auto policy and ran into some issues transferring out of my dads policy. Amber communicated with me every step of the way and worked to get me a great deal on my auto policy. I am so very thankful for all that she has done!"
We responded:
"Thank you Austin for the kind review! Amber is an incredible associate and always has your best interests in mind! We are always here for you and will be immediately responsive!"
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Wendy Brown

May 7, 2021

5  out of  5
rating by Wendy Brown
"Enjoy working with Janet (great response time and excellent pricing) and now w Amber! Friendly, quick turn around - so easy to work with especially when you have so little time and so much to get done! Thank you!"
We responded:
"Thank you very much Wendy for the wonderful and kind words. We are here for you for any thing you need. Just text, email, or a quick call and we will always be there for you!"
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Adam Wardlow

April 12, 2021

5  out of  5
rating by Adam Wardlow
"Let's see, where do I start. My parents were some of Bob's first clients. Heck, they weren't even married yet! I'm 43, and he's literally known me my whole life. He really is like a second dad to me. His state farm truly is a family. I highly recommend him and his office ladies. If I could mega recommend them I would, but there's no button for that. If you're looking for and agent, to be totally honest with you, and treat you with class, dignity and respect, this is your guy. If not, well then, you're not a happy human."
We responded:
"Well now I don't know where to begin. Adam your family has been one of the really great rewards to being a State Farm Agent. Every visit, insurance review,claim or service conversation has always been a delight for me. Your family has always been so appreciative of my efforts!! Thank you for the wonderful review I really appreciate it!"
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clint wilcox

January 2, 2021

5  out of  5
rating by clint wilcox
"Amber was very professional and prompt with customer service. She was able to lower my rates by 30% from previous insurance company. 👏 amazing!"
We responded:
"Thank you for the wonderful review Clint. That Amber is a hard worker."
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Carla King

December 30, 2020

5  out of  5
rating by Carla King
"I love doing business with them, the staff is wonderful!"
We responded:
"We love doing business with you too Carla! Have a safe and happy new year."
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Troy Wetzel

October 29, 2020

5  out of  5
rating by Troy Wetzel
"Amber provided prompt quotes. She is professional, knowledgeable and friendly.She made sure all of our insurance needs were met withease!"
We responded:
"Hi Troy! Thank you for the wonderful review. Amber has been an incredible addition to our office."
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Joseph Gallipeau III

October 16, 2020

5  out of  5
rating by Joseph Gallipeau III
"Bob Watson and his employees are amazing. I purchased a new car and had to have the insurance switched to my new vehicle and they made sure to call at least twice a week to check on me and give me updates on all the information. They gave me great quotes on bundling my renters and car insurance also. They are very polite and professional. I would recommend this company to anyone and hope to stay with them as long as possible"
We responded:
"Hi Joe, Thank you for the wonderful review. We're all grateful to have you as a customer."
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Aaron Phillips

October 13, 2020

5  out of  5
rating by Aaron Phillips
"Have had insurance with Bob Watson State Farm for 25yrs. Have always had great service and great rates! Janet is super fast in responding and takes great care of our account when moving policies around."
We responded:
"Aaron you are so sweet :) we really appreciate your business. Thanks for leaving us a review- Janet"